| Accounts
How do I setup a new account on
AtlantaPhotos.com?
On the homepage, click on "Create
an Account" in the "Sign In" box in the right column.
Answer all of the questions required and create your own password to logon to
the site. A confirmation e-mail will be sent welcoming you to
AtlantaPhotos.com and may be followed up with a 2nd e-mail within 24 hours
approving you to request image quotes and/or image downloads.
When will my account be approved so that I may
download images or receive item price?
If an account approval e-mail is not received within 24 hours of submission
of your application, please contact
us.
Must I submit my credit card information when
apply for an account or quote?
No. The only time credit card information is required is when you are
ready to make a purchase.
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Fees & Charges
When will my credit card be charged?
Charges are processed only after all credit card data is entered, submitted
through AtlantaPhotos.com and confirmed.
I thought that all of my images should be
royalty-free and no fee. Why do some items have prices associated with
them?
AtlantaPhotos.com offers many images royalty-free, sponsored by the Atlanta
Convention & Visitors Bureau. Some images, however, are not
royalty-free and are available for download at reduced rates. If these
images are not wanted, please removed them from your cart before checkout.
If I have a both royalty-free and rights
protected images in my cart, how do I checked without purchasing the
rights-protected images?
If there is any total fee due, a credit card will have to be supplied to
check out. If you would like to download only the royalty-free images, the
rights-protected (fee based images) will have to be removed from your cart. To
do this click on "Shopping Cart", click the check box to the left of
the image which you would like to remove and click "Update
Cart". You should now be able to proceed to
"Checkout".
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Files & Prints
What is the standard file size offered
on AtlantaPhotos.com?
Hi-res images are approximately 8"x10" at 300 dpi. Web images are
typically 500 - 700 pixels on their longest side.
Do you offer larger file
and print sizes?
Yes. Please contact
us for higher resolution files and larger display prints or murals.
How long does it take to receive a print
order?
Photographic prints will be custom printed and shipped within 24 - 48
hours. Giclee prints typically ship within 48 hours if in stock.
Otherwise please allow up to 2 weeks for delivery.
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General
Are you part of the Atlanta
Convention & Visitors Bureau?
No. AtlantaPhotos.com is an independent company supplying Atlanta
promotional photographs and graphics for worldwide use. AtlantaPhotos.com
provides royalty-free images for clients of the Atlanta Convention &
Visitors Bureau for non-advertising, convention and tour promotion and editorial
use. We supply rights-protected images to these clients at reduced rates
from standard commercial pricing.
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